Frequently Asked Questions

• What size should my transfer be?

Adult (S-2X)	10.5" wide
Adult (3X & Up)	11.5"
Youth (M-XL)	9" wide
Youth (XS & Small)	8" wide
Toddler	7" wide
Infant	5-6" wide
Front left chest	3.5" to 4" wide is good for most adult sizes

• How do I contact you?
• • If you're local you can always come by when the store is open (Tu-Fr 10am-6pm except we close for lunch 12pm-1pm & Saturday 10am to 4pm)
  • The form here on the site - it'll send me an email.
  • Facebook: Send me a message to the Business Page (Kate Wells Designs). DO NOT SEND ME A PERSONAL/DIRECT MESSAGE. Those disappear into the ether. 
  • Email me! kwells72437@gmail.com
• I have an art file but I need the color changed. Can you do that?
• • If you own the rights to the image, I'd be happy to change the color of the design to fit your needs. If you bought the image from someone, please check their licensing. There is a $5 art fee for changing the color of an image that's not originally mine. 
  • If you bought one of my images but need the color changed, let me know what color you need. I'll change it & upload it to the website for purchase. No additional fee. PLEASE be aware of what you plan to put the graphic on color wise and if you see that you need a change BEFORE you purchase the image, let me know! Send me a screenshot of the design & what color it needs to be changed to. I'll fix it & upload it to the site for purchase.
• I like one of your designs, but you don't have it for my school or in the colors I need. Can you do that?
• • YES! Absolutely! Send me a screen shot of the design you like & what school/colors it needs to be instead. I'll change it up and will get it uploaded to the site for you. No extra charge!